SOFITEL MARRAKECH PALAIS IMPERIAL & SPA

Dear guests, To ensure a pleasant stay for everyone, we would appreciate it if you would take note of the following: and comply with the following conditions:

Stay:

• In case of prepayment by credit card, the same card is required upon arrival for pre-authorization purposes.
• In case of no-show, a new Payment will be required. A pre-authorization of 1000 MAD / person/day is payable upon arrival by footprint or species. Cash payments are limited. at 20,000 MAD. Only certified checks are accepted.
• Check-in is from 3:00 PM. Check-out is no later than 12:00 PM. Late check-out is subject to a fee and availability, upon request the day before and confirmation on the day of arrival at reception.
• Consumption Mini-bar items will be charged. Although we bring the greatest Take care of your vehicle, please note that we decline all responsibility in in case of damage, however unlikely.
• Room visits by any person not staying at the hotel are not permitted.
• Any change of occupant in the room must be reported to reception in advance with presentation of identification.

Common areas:

• A safe is at your disposal in your room for your belongings of value.
• The hotel declines all responsibility in cases of loss of personal belongings in the hotel's common areas. Appropriate attire is required within common areas (restaurants, lobby). Swimsuits are not available. desired.
• The use of musical speakers or all sorts of identical devices is to be banned in common areas and the swimming pool.
• It is forbidden to hang towels or clothes on the balcony railings and terraces.

Pool regulations:

• Sun loungers and daybeds cannot be be reserved. Any unoccupied space will be reassigned.
• Air mattresses, buoys and Water pistols are prohibited. Armbands and lifebuoys are permitted. only for children, within the space dedicated to them. Diving is not allowed.
• Pool access is reserved for guests of the hotel. Guest access is subject to a fee. 1000 MAD / person / day (Swimming pool only, subject to (Daily availability)

Personal consumption:

• For the safety and hygiene of our guests, any food or drink originating from Outdoors are not permitted.
• The use of a personal shisha is prohibited within the premises.
• Any damage to the carpeting of the Rooms will be charged.
• Shisha service is available at So Lounge.