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We are delighted to welcome you and we hope that your stay with us will be most pleasant.
Dear Customer, 
< p style="text-align: center;">We are pleased to inform you of the following conditions, thank you for your understanding:

  • Check in is effective from 3:00 p.m.; Check out is no later than 12:00 p.m.; Late check-out is payable according to availability, subject to request the day before and validation the same day at reception.
  • In case of reservation with prepayment by credit card; The same credit card is required upon arrival for pre-authorization purposes on extras; In the event of a no-show, a new payment will be requested and the first payment will be refunded to the original card.
  • A pre-authorization of MAD 1000 per person per day is due upon arrival by credit card or cash.
  • Room visits from any non-residents of the hotel are not permitted.
  • Any change of person occupying the room must be notified to reception in advance with presentation of an identity document.
  • The linen provided in the room for your comfort (Bathrobe, Towel) is available for sale, at the hotel shop.
  • A safe is available free of charge in your room; The hotel management accepts no responsibility for documents, passports, cash and valuables.
  • The Sofitel Marrakech declines any responsibility in case of loss of personal objects in the common areas of the hotel.
  • Appropriate attire is required in common areas (Restaurant, Lobby); Swimsuits are not permitted here.
  • Air mattresses, buoys and water guns are not permitted. are not allowed.
  • Armbands and buoys are allowed only for children, within the space dedicated to them.
  • Diving is not allowed.
  • < li>Deckchairs and beds cannot be reserved; Any place not occupied after one hour will be reallocated.
  • Pool access is reserved for hotel guests; Guest access is paid: 

     ;       1000 MAD /Person/Entry (Pool Only)

  • The use of musical speakers or any similar devices is strictly prohibited in common areas.
  • Food and beverages from outside are not permitted.
  • The use of shisha is not allowed.

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