• Check in is effective from 3:00 p.m.; Check out is no later than 12:00 p.m.; Late check-out is payable according to availability, subject to request the day before and validation the same day at reception.
• In case of reservation with prepayment by credit card; The same credit card is required upon arrival for pre-authorization purposes on extras; In the event of a no-show, a new payment will be requested and the first payment will be refunded to the original card.
• A pre-authorization of MAD 1000 per person per day is due upon arrival by credit card or cash.
• Room visits from any non-residents of the hotel are not permitted.
• Any change of person occupying the room must be notified to reception in advance with presentation of an identity document.
• The linen provided in the room for your comfort (Bathrobe, Towel) is available for sale, at the hotel shop.
• A safe is available free of charge in your room; The hotel management accepts no responsibility for documents, passports, cash and valuables.
• The Sofitel Marrakech declines any responsibility in case of loss of personal objects in the common areas of the hotel.
• Appropriate attire is required in common areas (Restaurant, Lobby); Swimsuits are not permitted here.
• Air mattresses, buoys and water guns are not permitted. are not allowed.
• Armbands and buoys are allowed only for children, within the space dedicated to them.
• Diving is not allowed.
< li>Deckchairs and beds cannot be reserved; Any place not occupied after one hour will be reallocated.
• Pool access is reserved for hotel guests; Guest access is paid: 

     ;       1000 MAD /Person/Entry (Pool Only)

• The use of musical speakers or any similar devices is strictly prohibited in common areas.
• Food and beverages from outside are not permitted.
• The use of shisha is not allowed.